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The Hackett Group Explores Zycus’ Generative AI Technology

Chris Sawchuk appreciated the opportunity to see Zycus’ generative AI technologies in action, particularly the Merlin AI solution. He noted the value of learning how organizations are using these technologies and the potential for a better user experience in procurement. Chris emphasized that the exploration of AI in procurement is still in its early stages, but he believes that as organizations continue to explore and learn, the impact and utilization of this technology will grow significantly.
Chris Sawchuk
Principal and Global Procurement Advisory Practice Leader
The Hackett Group, Inc

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